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Why Buy Here? |
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Dave Dennis Chrysler Jeep Dodge is the #1 Volume Chrysler Jeep Dodge dealership in Ohio, Indiana, Kentucky, and West Virginia. We haven’t always been #1, but we are now and we are for a reason. Our commitment to excellence and being different then your typical car dealership create success for us; but we realize we are a success because of our customers. We thank all of our past, present, and future customers for the patronage they have given us over the years.
At DaveDennis.com our goal is to provide you with a unique buying experience. To achieve success we have to make that unique buying experience as easy, user friendly and positive as possible. We feel the most important things we can do to earn your business in a competitive marketplace are the following:
1. Customer Service- Our goal is 100% satisfaction 100% of the time. Dave Dennis Chrysler Jeep Dodge is the #1 CJD in 4 states for a reason. We create a buying experience that is easy. After your purchase our service to you is of utmost importance. The reason we have grown to be the #1 dealership is because we have a very large referral and repeat buyer base. You may yourself be someone that has previously purchased a vehicle from Dave Dennis Inc. We want all of your experiences with our dealership to be positive ones, because we not only want your business, we want you to be so happy with our service that you yourself become a referral base. We want your family, friends, business associates and neighbors to purchase from us because of the experience they saw you have.
2. Customer Service- Yes, it really is that important to us.
3. Efficiency- We will give you all the information you need to make a decision in a timely manner. We also want that information to be correct and may include other pertinent facts to help you in your decision.
4. Inventory- As the #1 Volume Dealer we carry a huge selection of new Chrysler, Jeep, and Dodge vehicles. We also carry a carefully selected inventory of Chrysler Certified Pre-Owned vehicles. On top of our large selection of Certified Pre-Owned vehicles we carry a large and diverse selection of Pre-Owned vehicles. Our inventory is well thought out and very easily displayed online and at our physical location. We carry what customers buy! We have the right product and the right packages at the right time, and we have a lot of them!
5. Our Staff- At DaveDennis.com you have a wealth of information at your fingertips. At some point during your shopping experience with DaveDennis.com you will be meeting our staff. We have some Internet shoppers that come to the store right away, we have others that make their entire purchase online and simply sign paperwork and take delivery of their vehicle, you can even purchase a vehicle from us online and never come in the store. However you choose to do business we are here for you. We feel one of our main competitive advantages is the great group of people we have put together. You will find people from all different backgrounds ready to serve your needs during your purchase and throughout your ownership experience. You can view our staff here.
6. Our Philosophy on Sales- Buying a car should be fun, unfortunately for most people it is a task they don’t find much pleasure in. The main reason for that negative feeling surrounding a vehicle purchase is years and years of shady and underhanded dealings by a small percentage of auto dealers. Unfortunately the few have created a reputation for the many. We are hard working Moms and Dads too and we want to do our part no matter how small to change the bad reputation dealerships and salespeople have gotten. If you ask us a question we will give you the honest answer. We want to give you as much information as possible. Our management team is right in the middle of the showroom so we can better serve you. The quicker we can give you a deal you’ll feel good about the more likely you are going to come and see us again. We hold honesty, integrity, product knowledge, and upfront dealing as core values to the way we do business. Our overall sales philosophy is to be the opposite of your stereotypical car dealership. We feel this philosophy is a key reason for our success.
7. Our Service and Parts Departments- We hope your new vehicle delivery isn’t the last time we see you at Dave Dennis. Our Service Department is state of the art. We have recently remodeled the entire department and you will find more service bays, more technicians, and better equipment than any other Chrysler, Dodge or Jeep service department in the Miami Valley. With our own fleet of rental cars and shuttle service to and from home or work you’ll find utilizing our dealership for your maintenance and service needs very easy. Our parts department stocks what you need if you are a do-it-yourself type or just looking for the latest accessories and toys for your vehicle. We have a warehouse full of Mopar quality parts and accessories waiting for your vehicle.
8. Pricing- If you choose to purchase your vehicle from DaveDennis.com you will receive very competitive pricing on your vehicle of choice. We will do our absolute best to make you a deal you can feel good about. If you are just browsing right now that’s fine too, we will be glad to keep you as updated as possible on incentive and pricing changes. Our goal is to sell you a vehicle. With the many shopping choices you have within the Chrysler, Jeep, and Dodge brands we will continue to be the market leader on competitive pricing. We also want to convince you that our product is a better value than going with another manufacturer’s product. Our negotiation process is nothing to be intimidated by. We don’t want you to feel intimidated by anything during your purchase experience. People feel like car dealers and vehicle sales consultants love to negotiate, we don’t. We do it everyday and our desire is to make a deal with you as quickly as possible so we can make you happy and keep the ball rolling toward our dealership sales goals. Don’t worry, your overall pricing and negotiation experience at Dave Dennis will be as hassle free as possible. People in general have a fear of getting taken advantage of, if we take advantage of you what are the chances of us selling you or a referral from you again?
9. DaveDennis.com- At DaveDennis.com we have tried to make a one stop shop for all your online shopping needs. We have included pertinent research and model information for you to browse and also given you the ability to build a vehicle that meets your personal needs and wants. We have tried to include all the things that can make your experience as online as possible. You have the ability to apply for competitive financing directly through our website and receive a response with several different financing offers. You can view our inventory online and will see we have conveniently already calculated payments for you on our pre-owned vehicles so you can easily see what fits your budget. We have given you the ability to book your service appointments online with a click and an email, and also allow you to order parts directly through our dealership without having to pay the shipping charges of ordering them through other online sights. Hopefully you can see a difference in our website. We tried hard to be different so you could see the difference in our dealership reflected in your online experience.
10. We are Trying Hard to Earn Your Business- That’s it, hopefully that shows you a difference. We have heard too many times testimonials of customers who have been to other dealers or websites and no one has ever actually acted like they wanted to sell them a vehicle. You can view our customers purchase testimonials and read what they have to say about their experience with us. You yourself may be one of these shoppers that have had a bad experience and we want to prove to you that we are different. We want your business, but we realize we have to earn it. We will give you our best effort and all we ask in return is that you give us the chance to prove to you that we are different. Thank you in advance for the chance you have given us. |
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